How using Tenzo and Planday saved Qoot 15% in labour costs

For our latest case study we spoke to Scot Turner, VP of Operations at Qoot, about how combining Tenzo and Planday has improved their business. Introducing these two modern systems has significantly improved Qoot’s day-to-day operations, with some very impressive results.

In these strange new Covid-oriented times, operators need to stay on top of their labour costs more than ever, making sure that they aren’t eating up a significant percentage of sales revenue with so many restrictions in place and the chance of lockdowns at every corner. Fortunately, thanks to Planday’s labour scheduling data and Tenzo’s simple and easy-to-understand reporting and insights, Qoot was able to save 15% in labour costs by making some key data-backed changes to their shift schedules.

Beyond this amazing set of monetary results, using Planday has made Qoot a better company for their people by streamlining all of their HR processes and giving the team more agency when it came to their own scheduling. This has meant that their team is able to have a better work/life balance as well as more flexibility, resulting in happier team members.

And thanks to Tenzo, General Managers across Qoot’s brands (including The Gentlemen Baristas, By Chloe and the Lebanese Bakery in the UK) have a better understanding of their individual operations. Furthermore, Qoot’s head office can easily see each brand’s activity as well as how the business is doing as a whole, giving them better insight on how to make improvements. They are actively using Tenzo’s comprehensible data analysis to see where more opportunities lie within the business.

If you’d like to find out exactly how Tenzo and Planday have helped Qoot, make sure to download our latest case study.

Tenzo Planday Qoot case study

For more information about our partnership, don’t hesitate to reach out to us and request a demo.

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Posted in Labour Costs, Tenzo

Elizabeth Norton

Written by Elizabeth Norton